Help & FAQs

Read below for answers to some common questions. Can't find what you're looking for? Contact us, we're here to help.

Is the Rejuvenating Shampoo Sulfate Free?

Yes, our newly formulated Rejuvenating Shampoo is sulfate-free, paraben-free and color safe.

Do Macadamia Natural Oil™ products contain any silicones?

Silicones have been given quite the bad rap recently by those who overgeneralize, claiming negative effects such as build up, drying and hair “suffocation”.

As one might expect, its not quite as cut and dry as rumor would imply. You cannot realistically argue that ALL silicones are bad for your hair, or even your skin for that matter; there are a large variety of types as well as levels of quality that make it very difficult to prejudge a product just because a “cone” is in the ingredient list.

In general, silicones serve many positive functions in haircare: reducing moisture loss, humidity-proofing, cuticle sealing and protection, detangling, and shine enhancement.  Some silicones are heavy and thick, some are quite water soluble and quickly evaporate; moreover, they can also be used in combination with each other and other ingredients to achieve a multitude of desirable effects.

One of the things that makes Macadamia Natural Oil™ products stand apart is that we use a customized blend of uncommonly high quality silicones.  These premium ingredients, when combined with our other signature components, play an important role in producing the incredible results that our products are known for:  Unprecedented softness, shine, manageability and protection with no greasiness or buildup.  Words really don’t do justice though; you’ll need to experience the results first-hand to truly appreciate what these products do for the health and benefit of your hair, silicones and all.

Can Macadamia Healing Oil Treatment be used on the body as skin care?

While Macadamia Oil has been used in cosmetics for centuries, Macadamia Natural Oil doesn’t encourage using its Healing Oil Treatment oil for skin care, as it is specifically formulated for optimal performance as a hair product.

Macadamia is a nut, so what about people with nut allergies and allergic reactions?

Contrary to common belief, the Macadamia “nut” is actually a seed, not a nut at all.  It belongs to the Proteaceae family, which are classified separately from most other tree nuts and from peanuts.  Allergens are less common than in other tree nuts or peanuts.  The oil from the Macadamia “nut” may cause a reaction the select few people with Macadamia-specific sensitizations, but even then it depends on the method of processing.  The 17.4 dDa protein which is the primary allergen is only present in raw and roasted extracts.

We have done extensive allergy testing and the conclusion, based on this and the fact that there have been zero reports of any incidents, is that the Macadamia Natural Oil products do not cause allergic reactions even in those suffering from nut allergies.  We do recommend, however, for those people who have nut allergies, to err on the side of caution and rub a small amount of the Healing Oil Treatment on the skin to test.

Is Macadamia Natural Oil ‘all natural’?

The Macadamia Natural Oil products contain many natural ingredients, even above and beyond our featured Macadamia and Argan oils.  However, for maximum performance we have determined that our products need also contain ingredients that do not fall under the “natural” definition in order to achieve enhanced benefits as well as to sustain the oil, maintain a competitive shelf life and allow the Macadamia and Argan oils to remain blended and not separate.

Is Macadamia Natural Oil better than all of the other “oils” on the market?

Macadamia Natural Oil is an outstanding product in every way.  Since the consumer and stylist purchase products based on performance and personal preference, this question can only be answered by them.  For the record, we believe that it is.

Is the Deep Repair Masque Paraben-Free?

Yes it is.

Is the Healing Oil Treatment Alcohol-Free?

Yes, our amazing Healing Oil Treatment is indeed alcohol-free.

Are the Macadamia Natural Oil products pH Balanced?

The Healing Oil Treatment and Deep Repair Masque have a pH of 5 making them ideally balanced for your hair and skin’s natural pH.  The Rejuvenating Shampoo and Leave-In Cream have an appropriate 6.5 pH.

Why is Macadamia Natural Oil different from all the other ‘oils’?

Macadamia Natural Oil is extremely light weight and highly absorbent. The oil’s unique composition is remarkably similar to our body’s own natural oil.  It also has an extremely high concentration of Omega 7 acid, which is our body’s own natural moisturizer.  These two factors enable Macadamia Natural Oil to promote healthy hair growth, not just healthy hair maintenance.

Does Macadamia Natural Oil test on animals?

No, Macadamia Natural Oil does not test any of its products on animals.  We are a cruelty-free line of products across the board.

How does the Healing Oil Treatment reduce drying time by up to 50%?

As you know, oil and water separate - so when the oil is absorbed into the hair it basically pushes water trapped under the cuticle out and allows it to dry faster. The heat from the blow dryer reduces the viscosity and enhances penetration even further.  Drying time can be reduced upwards of 40-50% due to this effect, which not only saves you time but also minimizes exposure to heat-related hair damage.

What is Macadamia Natural Oil and how is it different from regular macadamia nut oil?

Macadamia nut oil is a highly beneficial oil expressed from the macadamia nut meat of the macadamia tree.  It has been found to be highly beneficial for hair, scalp, skin and general health.

Macadamia Natural Oil is a luxury brand of haircare products for the professional beauty industry.  The brand blends two of the world’s most precious oils, Macadamia Nut Oil and Argan Seed Oil, to create lightweight, highly absorbent exceptionally restorative products.